Privacy Policy

Our Commitment to Your Privacy

At Kyndo, we believe that privacy is a fundamental right. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to transparency and giving you control over your personal data.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials (username, encrypted password)
• Profile information (bio, professional details, profile picture)
• Payment information (processed securely through third-party providers)
• Communication data (messages, support inquiries)

Usage Information

We automatically collect certain information about your use of our services:

• Device information (IP address, browser type, operating system)
• Usage patterns (pages visited, features used, time spent)
• Log data (access times, error logs)
• Cookies and tracking technologies (with your consent)

How We Use Your Information

We use your information for the following purposes:

• Provide Services: To operate, maintain, and improve our platform
• Communication: To respond to your inquiries and provide customer support
• Personalization: To customize your experience and provide relevant content
• Security: To protect against fraud, abuse, and security threats
• Analytics: To understand usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With trusted third-party providers who assist in operating our platform
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety and Security: To protect the rights, property, or safety of Kyndo, our users, or others

Data Security

We implement robust security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on privacy and security practices
• Incident response procedures for data breaches

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (right to be forgotten)
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Our use of cookies includes:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us improve our services through analytics
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used for relevant advertising (with consent)

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account Information: Retained while your account is active
• Transaction Records: Kept for 7 years for accounting purposes
• Support Communications: Retained for 3 years
• Marketing Data: Deleted when you unsubscribe or withdraw consent

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place through:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes and codes of conduct

Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing in-app notifications

Your continued use of our services after the effective date constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: